Social Media Management

Social Media Management

Today having a social media presence is an absolute necessity for all businesses. In the past decade the majority of consumers have embraced social media as a primary means of communication. In response to this migration, businesses must be present on social media. Moreover, businesses need to ensure that they are initiating engagement with their target audiences and monitoring that engagement. At R.E.D. we are all about social, and our social media experts understand how to get your business online. At R.E.D. we not only strive to build meaningful relationships with our own clients but, to help your business build valuable connections with its customers through content, moderation, a great profile and instant real time assistance.

CONTENT MANAGEMENT

Create and post relevant and engaging content
Business updates and company culture insights
Publish and pin important posts
Create primary videos and images
Post reviews


AWARENESS
CREDIBILITY
ENGAGEMENT
VISIBILITY

SOCIAL MEDIA MODERATION

Filter through page inbox and identify potential leads
Reply to messages, questions and comments
Set up auto response mechanisms
Hide inappropriate posts / comments
Review tags and page posts
Manage profanity filters

CREDIBILITY
ENGAGEMENT
REPUTATION

PROFILE MANAGEMENT

Create and maintain a visually appealing and informative profile
Updating of About details: Operating hours; products / services; contact details; etc
Location management
Updating Profile Picture
Updating Cover Picture

AWARENESS
CREDIBILITY
ENGAGEMENT
LEADS

LIVE CHAT

Fully managed, instant real time assistance on your website
Custom invites and triggers
Increase engagement and lead conversion from web traffic
Telephonic enquiry support
Chat transcripts emailed with contact details
Offline messaging

CREDIBILITY
ENGAGEMENT
LEADS
SALES

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